This policy contains information about the scope and conditions of the processing of your personal data that we carry out in the course of or in connection with our business activities, in particular when selling goods and providing services, operating our website and e-shop,communications etc.
Why do you process my data
We process your personal data so that we can:
- negotiate contracts with you;
- sign contracts with you;
- supply with the goods and services ordered;
- issue invoices and other documents for the goods or services we supplied to you;
- identify your payments;
- deal with complaints;
- operate and improve our services;
- operate your customer account;
- address any questions or comments you may have;
- enforce our rights under purchase or other contracts we have with you in case of litigations;
- resolve any disputes, whether in or out of court, which may arise between you and us from
contracts concluded; - contact you for marketing purposes and promotions;
- generate statistics about our business activities, traffic on our website, or the use of our
services; - archive our documents etc.
What kind of data do you process?
For the purposes stated above we process:
- your identification data, in particular your name, surname, academic titles, birth number, date of birth, age, ID number, VAT number, residential address, registered office address for companies), position within the legal entity you represent, gender;
- your contact details, in particular the delivery or other contact address you provide, telephone number, e-mail address, fax number;
- your payment details, in particular your bank account number, credit card number, variable symbol, possibly also a specific symbol, a note from the sender or recipient, or any other details you provide in the payment;
- details about your order;
- network data that we collect when you access and use our website, in particular your IP address, the MAC address of the device through which you use the site, data about your access to the site, activity on the site, the length of your visit to the site, data about the location of the device through which you use the site;
- your customer account username if existing
Do you process all my personal data for all the purposes above?
No. We process personal data in accordance with the principle of data minimisation and purpose limitation.
What authorizes you to process my personal data?
We process your personal data on the basis of the reasons set out in the relevant legislation, in particular the General Data Protection Regulation (GDPR) (full name Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), as amended. We always process your personal data in accordance with the GDPR on the basis of one of the legal reasons set out in Article 6 of the GDPR. These reasons are in particular:
- your consent to the processing of your personal data;
- the necessity of processing your personal data for the performance of the contract you have concluded with us or for the implementation of measures taken before the conclusion of the contract;
- the existence of our legitimate interest in processing your personal data;
- the necessity of processing your personal data for the performance of our obligations.
What are your legitimate interests in processing my personal data?
Our legitimate interests in processing your personal data are
- operating and developing our business activities;
- improving the quality of the goods and services we offer;
- operating our website and e-shop;
- promotion of our business activities;
- the enforcement of our legal claims;
- ensuring the security of our website and e-shop, its users and their customer accounts;
- protection of our property.
How long will you process my personal data for?
This depends on the purpose and reason for which we process the personal data. Given the scope of the data processed and the variety of purposes, it is generally not possible to determine this period with accuracy. If we process your personal data on the basis of your consent to its processing, then we process your personal data for the duration of this consent. In other cases, we process your personal data for the time necessary to fulfill the purpose for which we process it, including the subsequent administration associated with the termination of processing and erasure of personal data. If you withdraw your consent to the processing of your personal data, we will no longer process your personal data for the purpose for which the withdrawn consent was originally granted.
How do you obtain my personal data and who do you pass it on to?
We primarily process the personal data that you provide to us and we primarily process it ourselves for our own purposes. We also use, for example, cookies to collect and further process certain personal data. More details about the use of cookies can be found here. However, in certain cases, we may receive your personal data from or transfer it to third parties. These persons may be in particular:
- our accountants and tax advisors,
- our lawyers,
- our business partners,
- our IT administrators,
- data storage providers,
- our subsidiaries,
- persons who provide us with marketing and PR services,
- persons involved in the processing of orders, delivery of the goods and payment for the goods and their delivery, i.e., our payment service providers (payment gateways) and our transport and logistics service providers,
- public authorities (in particular courts, authorities),
- law enforcement authorities (in particular the police force and prosecutor’s office). We may also obtain your personal data from publicly accessible sources such as public registers (in particular the Commercial Register), the Trade Register, the Insolvency Register or the Land Registry.
How do I get information about the processing of my data?
Upon your written request, we will provide you with information about the scope and conditions of the processing of your personal data. In addition to this request, in the same way you can also request a copy of your personal data that we process.
What can I do if I discover an error or incomplete data in my personal data which you process?
In this case, please send us a request to correct or add details on your personal data.
What can I do if I discover that you process my data to a greater extent than necessary?
If you find that we are processing your personal data more than necessary for any of the
purposes, then you can send us a written request to restrict the processing.
What can I do if I don’t want you to keep my personal data?
The reasons for which you can request the erasure of your personal data can be found in Article 17 of the GDPR. However, in certain cases we may not grant your otherwise reasonable request.
When do you need my consent to process my personal data?
We only require consent to process your personal data in cases where we cannot process your personal data for that purpose on any other legal basis.
Do I have to give you my consent?
Consent is completely voluntary and you can withdraw it at any time. In particular, the granting of consent is not a condition for the provision of other services.
Can commercial communications be sent to me without my consent?
If you have provided us with your email address in connection with the sale of products offered by us or the provision of our services, we may, in accordance with the Act on Certain Information Society Services (Act No. 480/2004 Coll.), send you commercial communications to this email address without your consent.
However, you can object to this processing (see paragraph 2.7. for more information on the right to object). At the same time, in each e-mail containing commercial communications, you have the option to unsubscribe from commercial communications free of charge.
Can this policy be changed?
Can this policy be changed? This Privacy Policy is subject to change by us. You can always find the latest version listed on our website